When developers Howard Hughes, The MacNaughton Group, and Kobayashi Group introduced the condos at ONE Ala Moana, it was the most expensive condominium project that Hawaii had ever seen, with price tags reaching nearly $10 million. After two years of construction, discerning homeowners were ready to close on their purchase and move in to these luxury homes. As buyers transitioned to homeowners, how could we design this critical step in the customer experience so that their expectations were exceeded and they remained loyal customers of these developers?
We created a custom and secured website exclusively for the homeowners of ONE Ala Moana. Through translating communications and essential paperwork from the developer, the sales team, escrow, and building management, we made all this important information easily accessible to all, in one convenient online location.
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1288 Ala Moana Boulevard
Suite #104 96814